POLICY STATEMENT:

Women In Crisis (Algoma) Inc., will meet the information, communication and mobility needs of people with disabilities who are accessing services by providing information and communication materials in accessible formats or with communication supports. As well, our organization will make every reasonable effort to ensure that the physical plant is barrier free to all persons with disabilities who need to use our services.

SCOPE:

Women In Crisis (Algoma) Inc., staff and volunteers will ensure that all users of our services are able to access same. Staff and volunteers will also ensure that all employees and volunteers of the organization are able to access their work unless otherwise determined to be a prohibitive ground.

PROCEDURE:

Women In Crisis (Algoma) Inc., shall use reasonable efforts to ensure that its policies, practices and procedures are consistent with the following principles:

  1. The services must be provided in a manner that respects the dignity and independence of persons with disabilities.
  2. As part of intake, staff will offer users of WIC services accessibility options and therefore an opportunity to disclose any accessibility requirements that may or may not be apparent.
  3. The provision of services to persons with disabilities and others must be integrated unless an alternate measure is necessary, whether temporarily or on a permanent basis, to enable a person with a disability to obtain, use or benefit from the services.
  4. Persons with disabilities must be given an opportunity equal to that given to others to obtain, use and benefit from the services.
  5. Women In Crisis (Algoma) Inc., will support the use of assistive devices such as, but not limited to, white canes used by people who are blind or who have low vision, note-taking devices and personal oxygen tanks to assist breathing.
  6. WIC staff will endeavor to seek out the best method of supporting a person with a disability by following their guidance. It is important to accept that the person with the disability is likely the most knowledgeable in how they need to be supported.
  7. WIC staff are required to complete mandatory ongoing accessibility training.